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| Planning Your Events |
We pride ourselves in being able to meet everyone's catering needs. The following steps will help you organize your event.
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| Reserve a Room |
Whether the event is to take place on or off campus, the location needs to be reserved before catering arrangements are made.
If you do not have a room, we will be happy to reserve a date on our calendar for you. You may contact us at 257.5239 or catering@tcu.edu.
If you are making arrangements for a university organization, please call 257.7928 for a location in the Student Center, or 257.7641 for a location in the Kelly Center.
For all non-university organizations, please call Conference Services at 257.7641.
Tables, chairs and other equipment needs should be arranged when making your room reservation.
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| Contact the Catering Office |
At least ten days before your event, contact the catering office. Some arrangements can be made by telephone or e-mail, but others may require an appointment with the Director of Catering. Our office hours are 8:00 a.m. - 4:30 p.m., Monday - Friday.
After we finalize your event, you will receive a confirmation by e-mail. Carefully review all information for accuracy and completeness, sign and return by fax to 257.6968.
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| Guarantees/Changes/Cancellations |
All cancellations or changes must be confirmed 48 hours prior to your event. Any event not cancelled within this time frame will result in a 50% payment due as contracted on the event form. if you do not contact us 48 hours prior to the event with a final count, we will prepare for the estimated number and charge accordingly.
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| Payment |
We must secure payment before the event occurs. Purchase orders, University Funds, Student Meal Cards, credit cards, and checks are all valid methods. Student Meal Cards can be used if a typed list is submitted to the catering office 3 days prior to the event. All non-university organizations must pay a deposit of 75% one week prior with the balance due at the conclusion of the event. Non-university groups are subject to an 18% service charge and 8.25% sales tax.
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| Delivery Fees |
There is no delivery fee for events held on campus. Events off campus are subject to a $25.00 or 10% delivery fee, whichever is greater, not to exceed $150.00.
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| Linen |
We provide linen for all food and beverage tables. Linen for guest tables are only included with Cater By Design service meals whether breakfast, lunch or dinner. If you would like linen to be placed on guest tables for breaks, receptions, or boxed lunch events, there will be a $5.00 charge per table cloth and a $15.00 charge for each table skirt. The same applies to any additional tables not directly used for food set up, such as a registration or name tag table.
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| Attendants |
To ensure that your event is a success, catering staff will be provided for all deluxe service catering during the first two hours of service. If additional time is needed, a fee of $18.00 per attendant per hour will be applied.
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| Late Charges |
Changes made to your event within 48 hours may be subject to a fee not to exceed $50.00. This also includes events booked with less than 48 business hours notice.
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| Minimum Charges |
There will be a minimum charge of $25.00 for beverage orders and $50.00 for food orders.
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| Alcohol Procedures/Policy |
TCU Catering Service provides full bar service for a minimum set-up fee of $150.00 that includes glass or disposable service. You must receive approval from the Office of Vice Chancellor of Student Affairs to serve alcohol at your event. Please call 257.7820 for the appropriate form.
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| Catering Equipment |
As host, you are responsible for the equipment provided for the service of your catered event. Any missing or damaged catering equipment will be invoiced to you at replacement cost.
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| Floral Charges |
We will be happy to order, receive and handle specific floral and decorative requests for an additional fee determined in accordance with your specific needs.
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